Returning and cancelling your order

Returns and cancellations of orders

Please note that we do not accept returns, cancellations or changes to orders after an order has been placed.

In case of defective products

We take every precaution in quality control and inspection, but in the unlikely event that you receive a defective product or a product different from what you ordered, we will exchange it. Please contact us by phone or email within 3 business days after receiving the product.
Returns will not be accepted after this period has expired.
Please note that we cannot accept returns or exchanges without prior notice or for items that have been shipped several days ago.
We will cover the shipping and return costs.
We will only refund you if the item is out of stock when you exchange it.
If the replacement product for the defective item is out of stock, we will refund the full amount you paid for the item once it arrives.